Privacy Policy

NY999 Privacy Policy — Your Data, Explained Clearly

This policy explains what personal information NY999 collects from players in Pakistan, how it's used, who it's shared with, and what rights you have over your own data. We've written it to be readable, not just to be compliant.


Six Core Commitments NY999 Makes About Your Data

These cards summarise the most important points. The full policy is in the sections below — please read it completely before registering.

Your Data Is Kept Secure

NY999 uses standard security measures to protect personal data from unauthorised access, loss or disclosure. Account data, payment information and transaction history are stored with access controls in place.

We Don't Sell Your Data

NY999 does not sell personal data to third parties for marketing purposes. Your name, contact details and payment information are not shared with external advertisers or data brokers under any circumstances.

You Control Your Account Data

Registered players can request access to their personal data, ask for corrections, or request deletion of their account. Requests are handled by NY999 player support within a reasonable timeframe.

Payment Data Stays Within Verified Channels

Payment processing on NY999 goes through established providers — JazzCash, Easypaisa, Raast, bank transfer and cards. NY999 does not store full card numbers. Payment verification is handled by the respective provider.

Data Collection Is Purpose-Specific

NY999 only collects information that's necessary for account management, payment processing, identity verification and platform operation. We don't collect data beyond what these functions require.

Policy Updates Are Communicated

When material changes are made to this Privacy Policy, NY999 will notify registered players. Continued use of the platform after a notified update indicates acceptance of the revised policy.

Last updated: June 2026

By registering on NY999 or using any part of the platform, you confirm you have read and understood this Privacy Policy. If you have questions about how your data is handled, contact player support before proceeding.

1Introduction

This Privacy Policy describes how NY999 ("we", "us", "the platform") collects, uses, stores and shares personal information from players who use the ny999.app website and Android application. It applies to all registered players and to anyone who browses the platform without registering.

NY999 is an online entertainment platform providing casino games, live casino, sports betting (including cricket, PSL and T20 markets), fish games and bingo to adult players in Pakistan. All financial transactions are processed in Pakistani Rupees (PKR) through supported payment channels.

We take the handling of personal data seriously. This policy is written to be straightforward so that players in Pakistan can understand what data is involved and how it is managed, without having to interpret legal language. Where terms or conditions are referenced, they relate to the NY999 Terms and Conditions, which form the broader agreement governing use of the platform.

2Information We Collect

NY999 collects personal information in three main ways: information you provide directly, information generated by your use of the platform, and information received from payment providers during transaction processing.

Information you provide directly:

  • Full name as registered on your account
  • Date of birth (for age verification)
  • Email address
  • Phone number
  • Payment method details (account name, wallet number or bank account details as relevant to the method used)
  • Identity verification documents when requested (such as CNIC)
  • Any communications you send to player support

Information generated by platform use:

  • Login records — dates, times and device information
  • Gameplay history — games played, bets placed, amounts wagered, outcomes
  • Transaction history — deposits, withdrawals and bonus activity
  • Session data — pages visited, time spent, features accessed
  • Device and browser information — device type, operating system, browser version
  • IP address and approximate location data

Information from payment providers:

  • Transaction confirmation details from JazzCash, Easypaisa, Raast, bank transfer or card processors
  • Verification status where relevant to identity matching

NY999 does not store full card numbers. Card payment processing is handled directly by the card payment provider. NY999 receives only a transaction confirmation and partial reference details.

3How We Use Your Data

The personal information NY999 collects is used for specific operational purposes. We do not use data beyond what is needed for those purposes.

Purpose Data Used
Account registration & management Name, email, phone, date of birth, login records
Identity verification CNIC or other ID document, name, date of birth
Payment processing Payment method details, transaction confirmation
Fraud prevention & security IP address, device data, login history, transaction patterns
Platform operation & improvement Session data, gameplay history, device information
Player support Account details, support communication history
Responsible gaming monitoring Gameplay frequency, deposit history, session duration
Account communications Email, phone number

NY999 does not use personal data for profiling for marketing to third parties, for sale to data brokers, or for purposes unrelated to operating the platform and serving registered players.

4Data Sharing

NY999 does not sell personal data. Sharing of personal data is limited to what is necessary to operate the platform and is restricted to the following categories of recipients:

  • Payment processors: JazzCash, Easypaisa, Raast, bank transfer networks and card payment processors receive the information needed to process and verify transactions. Each provider operates under their own data handling practices.
  • Game software providers: Third-party game providers whose titles are available on NY999 may receive session identifiers and bet data necessary to operate their games. They do not receive personal identification data beyond what the game requires to function.
  • Identity verification services: Where identity verification is required, data may be shared with a verification service provider solely for the purpose of completing the check.
  • Platform infrastructure providers: Server hosting, security and technical operations may involve third-party infrastructure. These providers process data on behalf of NY999 and are not permitted to use it for their own purposes.
  • Legal requirements: NY999 may disclose personal data where required to do so by applicable law or in response to a legitimate legal process.

Third parties that process data on behalf of NY999 are bound to handle it only for the stated purpose and in accordance with appropriate data handling standards.

5Cookies & Tracking

NY999 uses cookies and similar tracking technologies on the website and web-based platform. Cookies are small text files placed on your browser when you visit the site. They help the platform remember your session, maintain login state, and understand how the platform is being used.

The main categories of cookies used on NY999 are:

  • Essential cookies: Required for the platform to function. These maintain your login session and allow you to navigate between pages without being logged out. These cannot be disabled without breaking core platform functions.
  • Functional cookies: Remember your preferences — such as language settings — across sessions.
  • Analytics cookies: Collect aggregate, anonymised data about how pages are used. This helps NY999 identify performance issues and improve the platform. No individual player is identified from analytics data.
  • Security cookies: Help detect and prevent fraudulent activity and protect player accounts.

Most browsers allow you to control cookie settings. Blocking essential cookies will affect your ability to use the platform. Adjusting cookie settings for analytics or functional cookies will not prevent you from logging in or playing games.

The NY999 Android app uses equivalent technical mechanisms — local storage and session tokens — rather than browser cookies. These serve the same essential functions of maintaining your session and securing your account.

6Data Retention

NY999 retains personal data for as long as your account is active and for a reasonable period thereafter. Retention periods are determined by the purpose for which the data was collected:

  • Account data: Retained for the duration of the account and for a period following closure to allow for any disputes, chargebacks or fraud investigations to be resolved.
  • Transaction records: Retained in line with standard financial record-keeping requirements to support payment disputes and account history queries.
  • Identity verification documents: Retained for the period required to satisfy verification obligations. Copies are not retained beyond what is necessary.
  • Gameplay history: Retained to support responsible gaming monitoring, dispute resolution and account queries.
  • Support communications: Retained while the account is open and for a reasonable period after closure in case follow-up is needed.

When data is no longer required for any of the purposes above and no legal retention obligation applies, it is deleted or anonymised.

7Data Security

NY999 applies technical and procedural security measures to protect personal data from unauthorised access, disclosure, alteration or destruction. The measures in place include:

  • Encrypted connections (HTTPS) for all data transmitted between your device and the NY999 platform
  • Access controls that restrict which staff and systems can view personal data, limited to what is necessary for the relevant function
  • Secure storage of account credentials — passwords are stored in hashed form and are not visible to platform staff
  • Monitoring for suspicious login activity and automated fraud pattern detection
  • Regular review of security practices as the platform evolves

No security system is completely impenetrable. If NY999 becomes aware of a data security incident that affects player data, we will take immediate steps to contain it and notify affected players where appropriate.

Players also have a role in account security. Using a strong, unique password for your NY999 account and not sharing your login credentials with anyone significantly reduces the risk of unauthorised access. If you suspect your account has been compromised, contact player support immediately.

NY999 will never ask for your password via email, chat or phone. If anyone contacts you claiming to be from NY999 and asks for your password, do not provide it.

8Your Rights Over Your Data

Registered players on NY999 have the following rights regarding their personal data. To exercise any of these rights, contact NY999 player support with your account details and the specific request.

Right of Access

You can request a copy of the personal data NY999 holds about you. We will provide this within a reasonable timeframe.

Right to Rectification

If any of your personal data held by NY999 is inaccurate or out of date, you can request that it be corrected.

Right to Deletion

You can request deletion of your account and associated personal data. Some data may be retained where required by law or for legitimate operational reasons such as dispute resolution.

Right to Restrict Processing

In certain circumstances you can request that NY999 restrict processing of your data while a query or complaint is being resolved.

Right to Portability

You can request your personal data in a commonly used, machine-readable format where technically feasible.

Right to Object

You can object to certain uses of your data, including any use for direct marketing communications. We will respect your preferences.

Submit data rights requests to NY999 player support at [email protected]. Requests will be acknowledged promptly and responded to within a reasonable period. We may need to verify your identity before processing the request.

9Minors

NY999 is strictly an adults-only platform. Players must be 18 years of age or older to register and use the platform. NY999 does not knowingly collect personal data from anyone under the age of 18.

Age verification is part of the registration and account management process. If NY999 has reason to believe that a registered player is under 18, the account will be suspended immediately and any data associated with it reviewed.

If you believe a minor has registered on NY999 using false information, please contact player support immediately. Any data collected from a minor in error will be deleted as quickly as possible once the situation is confirmed.

Parents and guardians who are concerned about minors accessing online gaming platforms are encouraged to use device-level parental controls and to have open conversations with young people about responsible online behaviour and the risks associated with gambling.

10Third-Party Services

NY999 integrates with third-party services to deliver its full range of functions — game providers, payment processors, and platform infrastructure. When you interact with these services through NY999, some data transfer is involved.

NY999 has no control over the data practices of third-party providers beyond the integration agreements that govern how they interact with the platform. Each major third-party category is described below:

  • Game providers: JILI and other providers whose games are accessible through NY999 operate their games under their own systems. Session tokens and game interaction data pass between NY999 and the provider. Players' personal identification details are not passed to game providers.
  • Payment services: JazzCash, Easypaisa, Raast and other payment channels handle transaction processing independently. Their handling of payment data is governed by their own privacy policies and terms of service.
  • Platform infrastructure: NY999 uses third-party hosting and infrastructure services. These providers process data as part of delivering platform operations and are contractually restricted from using this data for independent purposes.

NY999 does not control and is not responsible for the content, privacy practices or data handling of any third-party service provider's own systems. Players who have concerns about third-party data handling should review those providers' own privacy policies.

11Changes to This Privacy Policy

NY999 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable data handling practices, or other relevant developments. The date at the top of the page reflects when the policy was last updated.

Where changes are material — meaning they meaningfully affect how your personal data is collected, used or shared — NY999 will notify registered players through the platform or by email before the changes take effect. Minor updates, such as clarifications or corrections that do not change the substance of the policy, may be made without prior notice.

Your continued use of NY999 following a notified policy update constitutes acceptance of the revised Privacy Policy. If you disagree with any update, you should stop using the platform and contact player support to close your account.

12Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled on NY999, please get in touch with the player support team.

Player Support Email

The team typically responds within 24–48 hours. For data rights requests, please include your registered account name and email address and state the nature of your request clearly.

For general platform information, the FAQ page covers common questions about accounts, payments and gameplay. For the full terms governing use of the platform, see the Terms and Conditions.

Happy With How We Handle Your Data? Join NY999

Create a free account and start exploring slots, live casino, cricket betting, PSL markets, fish games and bingo — all in PKR, on your phone.

Play Responsibly

NY999 is an entertainment platform for adults aged 18 and above. Gaming carries real financial risk — set a PKR budget before each session and do not spend beyond it. If gaming is affecting your daily life or finances, please step back and speak with someone you trust. Visit Responsible Gaming for tools and guidance.